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International Incentive Letter-post™ –
Customer Guide

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Last updated: 2014-03-31

Important Updates

Any description of change is provided for reference and convenience purposes only. The description of change does not form part of the Agreement between the Customer and Canada Post.

Customers should ensure they are using the most current version of the Customer Guide, including all amendments and other applicable documents, which are posted on the Canada Post website. See in particular, canadapost.ca/ilpsupportdocuments for key support documents.

Important Updates:

Description of Change
Location
Revision v1.2
Posted on March 31, 2014
Effective on March 31, 2014
Specified what Lettermail pricing tier would be applied to manually prepared orders.
Revision v1.1
Posted on February 24, 2014
Effective on February 24, 2014
Addition of CDC Level 3 to deposit location types.
Amendment v1.0
Posted on November 15, 2013
Effective on January 13, 2014
Updates on Depositing Mail, Deposit Locations and Deposit Types.

Reminder of 2013 Updates:

Description of Change
Location
Revision 1.1
Posted on April 12, 2013
Effective on May 26, 2013
All references to “Redirection” have been changed to “Mail Forwarding”.
Section 1.4.1.1 “Mail Forwarding”
Amendment v1.0
Posted on November 16, 2012
Effective on January 14, 2013
Updates on Depositing Mail, Deposit Locations and Deposit Types.
Section 4 “Depositing the Mailing”
NOTE:
This amendment updates the February 24, 2014 version 1.1 guide.

Please note that when there is an amendment or a revision to the document, the version number will be modified as follows:

  • an amendment increases the first digit in the version (e.g., version 2.0, 3.0)
  • a revision increases the second digit in the version (e.g., version 1.1, 1.2)
  • the version number restarts at 1.0 every January of a given year.

1

Service Overview

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1.1

The purpose of this International Incentive Letter-post Customer Guide

This Customer Guide has been designed to give customers detailed information needed to get the most from Canada Post’s International Incentive Letter-post services.

This Customer Guide forms part of the Agreement between the customer and Canada Post. It explains the qualifications and other Terms and Conditions under which this service is provided.

Customers should ensure they are using the most current version of the Customer Guide, including all amendments and other applicable documents, which are posted on the Canada Post website. See in particular, canadapost.ca/ilpsupportdocuments for key support documents.

It is the customer’s obligation to meet all the requirements outlined in the International Incentive Letter-post Agreement.

NOTE:
Some words and expressions used in this document have a specific meaning. See Section 1 Definitions of the General Terms and Conditions for the definition of specific terms referenced throughout this document and this Agreement.

1.2

What is International Incentive Letter-post?

International Incentive Letter-post provides Canadian-based mailers with a competitive, incentive-based Premium, Per Item or Standard service for mail destined to the United States and other international destinations. In order to access International Incentive Letter-post and prices, a customer must enter into an appropriate Agreement with Canada Post.

International Incentive Letter-post items are composed of paper or material with the general characteristics of paper. These items must meet the requirements for International Incentive Letter-post, including size and weight.

Except where the product names are identified in full for clarity reasons (i.e. delivery standards, mail preparation, etc.), throughout this document the categories of services International Premium Incentive and U.S.A. Premium Incentive will be referred to as Premium Incentive, International Per Item Incentive and U.S.A. Per Item Incentive will be referred to as Per Item Incentive, International Standard Incentive and U.S.A. Standard Incentive will be referred to as Standard Incentive.

International Incentive Letter-post must be posted in Canada for delivery outside of Canada.

There are six categories of International Incentive Letter-post:

  • International Premium Incentive
  • U.S.A. Premium Incentive
  • International Per Item Incentive
  • U.S.A. Per Item Incentive
  • International Standard Incentive
  • U.S.A. Standard Incentive.

Premium Incentive and Per Item Incentive are air mail services that feature direct return of undeliverable mail items at no extra charge, provided there is a Canadian return address on the outside of the mail item. Redirection to the addressee is dependent on the practices and requirements of the receiving destination postal administration.

Standard Incentive service is an economy service that provides non-priority transportation to destinations outside of Canada. It is ideal for printed matter where price, rather than speed, is important. Undeliverable items of Standard Incentive will be disposed of or recycled locally, as determined by Canada Post.

1.3

Delivery standards

Canada Post has developed delivery standards for properly prepared International Incentive Letter-post.

Customers must comply with the scheduling requirements specified in Scheduling to help ensure proper delivery arrangements are in place to meet customer delivery requests.

Delivery standards are estimates of how long it will take for the mail to be delivered (from the major Canadian centres to the major centres in the destination country). These delivery standards are not guaranteed.

An overview of International Incentive Letter-post delivery standards is as follows:

U.S.A. Premium Incentive and U.S.A. Per Item Incentive
4 - 6 business days
International Premium Incentive/International Per Item Incentive
4 - 7 business days
U.S.A. Standard Incentive
5 - 7 business days
International Standard Incentive
4 - 6 weeks
NOTE 1:
Delivery estimates are from major Canadian centres only.
2:
The number of days excludes the day of mailing, weekends, and statutory holidays.
3:
These delivery standards do not apply to redirected or returned items.
4:
Weekend and statutory holiday deposits are considered deposited on the following business day.
5:
All items shipped to a destination outside of Canada will be delivered by and in accordance with the requirements of the destination country.
6:
Delivery standards are subject to change without notice.

1.4

Service features and options

1.4.1

Features

A feature is provided as part of the basic service.

1.4.1.1
Mail Forwarding

This feature is available to all categories of International Incentive Letter-post. All mail items will be forwarded to the addressee based on the practices and requirements of the receiving destination postal administration.

1.4.1.2
Return to Sender

This feature applies only to Premium Incentive and Per Item Incentive. All undeliverable items of Premium Incentive and Per Item Incentive with a Canadian return address on the outside of the item are returned directly to the customer at no extra charge. When the return address is on the inside of the mail item, the item will be returned to the customer for a fee.

1.4.1.3
Pickup

Pick-up is available to International Incentive Letter-post customers at no additional charge, in certain locations.

Customers can arrange for pick-up by contacting the Customer Relationship Network at 1-888-550-6333.

1.4.2

Options

An option is a service enhancement that is not provided automatically as part of the basic service. There are no options available for International Incentive Letter-post.

2

Content, Format and Physical Characteristics

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To be eligible to use the International Incentive Letter-post service, the items mailed must meet the criteria specified for International Incentive Letter-post service and must be prepared for mailing in such a manner as to prevent loss or damage to any item and permit easy verification of each item. See Section 5 Criteria for Qualification in the General Terms and Conditions.

Items submitted as International Incentive Letter-post that do not meet the content, format and physical characteristics specified for International Incentive Letter-post and the various mail preparation and other requirements outlined in this Agreement, are not acceptable as International Incentive Letter-post and may be subject to price adjustments and/or surcharges or may not qualify for the Incentive Letter-post services and prices. See Section 6 Surcharges in the General Terms and Conditions.

2.1

Content

2.1.1

What is acceptable as International Incentive Letter-post?

International Incentive Letter-post is mail that is composed of paper or other material with the general characteristics of paper, falling within the minimum and maximum dimensions and weight established by Canada Post for International Incentive Letter-post, and otherwise meeting the applicable requirements.

The following items must be mailed using Premium Incentive or Per Item Incentive:

  • letters
  • cards
  • postcards
  • self-mailers (must be sealed or glued on all four sides)
  • receipts
  • invoices or similar financial documents.

Standard Incentive can only be used to send qualifying mail which does not include any information specific or relevant to the addressee. Standard Incentive consists of printed matter that has been reproduced in several identical copies by means of a mechanical or a photographic process, such as:

  • magazines
  • newspapers and newsletters
  • pamphlets and other promotional literature
  • advertising and promotional postcards
  • advertising and promotional self-mailers.

2.1.2

What is unacceptable as International Incentive Letter-post?

The following items may not be sent as International Incentive Letter-post (Premium, Per Item and Standard):

  • items that do not meet the product specifications or otherwise meet the requirements for International Incentive Letter-post, such as:
  • mail items that do not include the service indicator
  • goods
  • films, audio or video recordings (e.g.,CDs, DVDs).

The customer has the responsibility of ensuring that the contents of an item can be shipped under law. Canadian legislation, including but not limited to the Criminal Code, the Canada Post Corporation Act and Regulations (including, in particular, the Non-mailable Matter Regulations and International Letter-post Regulations), the Tobacco Act and the Transportation of Dangerous Goods Act, may prohibit the mailing of certain items. Restricted and prohibited items also vary by country.

NOTE:
Restrictions change from time to time, therefore the customer must ensure the contents meet all current applicable requirements. When shipping outside of Canada, the customer must ensure the items meet all current applicable requirements of the destination country and that all properly completed Customs documentation is provided. Visit the International Destination Listing at canadapost.ca/internationallistings for more information.

In addition, customers shall not ship items that:

  • contain products or substances that could harm Canada Post employees
  • can soil and damage equipment
  • expose a person to danger
  • emit an offensive odour
  • are prohibited by law.

Commingling is not permitted. Commingling occurs when separate mailings are prepared for mail processing in such a way that they are intermingled together to create a single sequenced mailing (either within the same packaging, bundle/grouping, container or shipping unit). See “Ownership of Mail” in General terms and conditions.

2.1.3

Enclosures and attachments

For Premium Incentive, Per Item Incentive and Standard Incentive Letter-post, no attachments are acceptable except those that are necessary for the purpose of addressing, payment of postage, service endorsements and Customs requirements.

Only enclosures which meet the requirements for International Incentive Letter-post are acceptable provided the item still meets all applicable size and weight requirements.

2.1.4

Non-mailable matter

Generally, non-mailable matter means any item that:

  • is prohibited by law (e.g., illegal, obscene, fraudulent)
  • is non-mailable due to the fact that it fails to meet certain physical characteristics (see section 2.3) or marking requirements (see section 2.2.2)
  • contains products or substances that could:
  • cause injury to those handling the mail
  • cause damage to postal equipment or other items
  • cause entrapment of other items.

Any item bearing a modified postage stamp in contravention of section 52, or bearing a word or mark in contravention of section 58, of the Canada Post Corporation Act is also non-mailable matter. Dangerous substances or articles prohibited by law are not acceptable as International Incentive Letter-post.

It is the Customer’s obligation to ensure an item does not constitute non-mailable matter (further to Canada Post’s Non-mailable Matter Regulations) and is otherwise acceptable for mailing. For information on how non-compliant items will be handled, refer to the International Incentive Letter-post General Terms and Conditions.

Visit Non-mailable Matter at canadapost.ca/postalguide for more information.

2.1.4.1
Solicitations by mail

Solicitations (offers) having the general appearance of a bill, invoice, or statement of account where there is no obligation to make a payment in relation to the offer unless accepted, must adhere to the regulatory obligations detailing wording and format requirements. For the official requirements of the Solicitations by Mail Regulations made under the Canada Post Corporation Act, go to http://laws.justice.gc.ca/en/showtdm/cr/C.R.C.-c.1295.

2.2

Format

International Incentive Letter-post requirements include location and printing of destination and the use of markings.

2.2.1

Addressing

2.2.1.1
Destination address

Every item in a deposit of International Incentive Letter-post must be addressed to a specific individual or a company and include the complete mailing address, including the country of destination which must be spelled in full and be printed alone on the last line, in capital letters, in English or French.

2.2.1.2
Return address

For Premium Incentive, Per Item Incentive and Standard Incentive Letter-post items, there must be only one return address on the outside of each item, and that return address must be Canadian.

For more information on addressing, visit the Canada Postal Guide at under Addressing Guidelines.

2.2.2

Markings

For Premium Incentive, Per Item Incentive and Standard Incentive Letter-Post, customers may only use Canada Post postage indicia, logos, trademarks or markings if the customer has obtained the prior written consent of Canada Post. Any use by the customer must then be only in strict accordance with the consent granted. Any unauthorized use is an offence under the Canada Post Corporation Act and Regulations.

Each item must bear the approved Canada Post Postal Indicia (see canadapost.ca/indicia), including the Customer’s account number. Each item must also bear on the front of the item in an area specified by Canada Post, the applicable service indicator as follows:

  • Premium Incentive and Per Item Incentive: “AIR MAIL/PAR AVION”
  • Standard Incentive: “NON-PRIORITY”.

Note that an item will be non-mailable matter if, on the outside, it is marked or labelled with any of the following that were not provided or authorized by Canada Post:

  • any design likely to be mistaken for a postage stamp, meter impression, service label or any other mark suggesting that postage has been paid
  • any label or endorsement implying that it will be given special handling, delivered faster or be provided with any service that has not been purchased by the customer. (However, customers may include labels on items that are directed to the addressee as an instruction that is clearly related only to the enclosure and would not otherwise result in the item being non-mailable matter). Examples of acceptable wording include “URGENT”, “RUSH” and “IMPORTANT COMMUNICATION ENCLOSED”.), and
  • any facsimile of any label, endorsement or marking used by Canada Post that might cause confusion so as to affect its handling, e.g., confusion as to the service the customer has paid for.

It is the customer’s obligation to obtain approval for any proposed endorsement or other markings from Canada Post prior to printing.

NOTE:
In no event may third parties use or replicate the tagline “From anywhere... to anyone™”. This tagline is Canada Post’s corporate tagline and is reserved for the exclusive use of Canada Post. No third parties will be granted permission to use or replicate this tagline or permitted to create a “spin-off” of this tagline.

2.3

Physical characteristics

All International Incentive Letter-post items must meet the following size and weight specifications.

With the exception of rectangular promotional postcards (must have no projecting or raised relief parts), and self-mailers (without an attached pin-feed strip), Premium Incentive and Per Item Incentive items must be in a completely sealed envelope.

Standard Incentive items should be securely closed (e.g., tabbed, spot-sealed or in a wrapper), but easy to open and close again to allow for inspection.

NOTE:
Transparent plastic envelopes (also referred to as polybags) are acceptable for movement of International Incentive Letter-post, noting that the polybag must be completely sealed for the movement of Premium Incentive and Per Item Incentive items.

The metric unit is the official measure. Imperial equivalents are provided for reference and convenience only.

Table 1: Size – Premium Incentive, Per Item Incentive and Standard Incentive Letter-post
Category
Length
Width
Height
Length to
width ratio
Weight
Short and Long (S/L)*
max.
245 mm
(9.6 in)
156 mm
(6.1 in)
5 mm
(0.2 in)
2.6:1
50 g
(1.8 oz)
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
1.3:1
3 g
(0.11 oz)
Postcards*
max.
235 mm
(9.2 in)
120 mm
(4.7 in)
5 mm
(0.2 in)
50 g
(1.8 oz)
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
3 g
(0.11 oz)
Oversize (O/S)
max.
380 mm
(15.0 in)
270 mm
(10.6 in)
20 mm
(0.8 in)
1,000 g
(35 oz)
min.
140 mm
(5.5 in)
90 mm
(3.5 in)
0.18 mm
(0.007 in)
10 g
(0.35 oz)
*
All Short and Long items or postcards that exceed any one of the applicable maximum dimensions becomes an Oversize item. All Short and Long items and postcards must be rectangular in shape. If a postcard is not rectangular in shape, it must be enclosed in a rectangular envelope.

3

Preparing the Mailing

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Proper mail preparation is important to ensure that International Incentive Letter-post items are processed and delivered efficiently. Adjustments and/or surcharges may be applied to improperly prepared mailings.

3.1

Mail preparation

Mail preparation is the process of facing, containerizing the items and labelling the containers. It helps ensure machineability of mail (where applicable), protection of mail, identification of type of mail and ease of handling.

In all instances, the customer must separate International Incentive Letter-post items by destination (either U.S.A. or International) and by service (U.S.A. Premium Incentive, International Premium Incentive, U.S.A. Per Item Incentive, International Per Item Incentive, U.S.A. Standard Incentive and International Standard Incentive) and complete and sign a corresponding Order (Statement of Mailing) for presentation with the items.

NOTE:
Separate Orders (Statements of Mailing), including the respective Agreement number must be completed for each category of International Incentive Letter-post (Premium, Per Item and Standard Letter-post). See Creating an Order (Statement of Mailing).

In certain locations, a contractor prepares and applies the approved Canada Post Letter-post indicia and the applicable service indicator to customers’ items of International Incentive Letter-post (Premium Incentive, Per Item Incentive and Standard Incentive). At dispatch time, the contractor deposits the customer’s International Incentive Letter-post items and Order (Statement of Mailing) at the designated Canada Post facility.

3.2

Summary of key requirements

3.2.1

Premium Incentive Letter-Post

Table 2: Short and Long (S/L) and Oversize (O/S)
Key Requirements
  • Minimum 100 mail items per single deposit*
  • Meets all the physical characteristics of the service
  • “AIR MAIL” service indicator must be placed on each item of mail
  • Containerization: For Short and Long (S/L) items – Lettertainer (a hard-sided container used primarily to transport Short/Long mail). For Oversize items – Flats Tub (a hard-sided container used primarily to transport Oversize (O/S) mail)
  • Container label states: “INTERNATIONAL PREMIUM INCENTIVE” or “U.S.A. PREMIUM INCENTIVE”, as appropriate.
NOTE:
U.S.A. and International Premium Incentive mail cannot be combined within the same container. Premium Incentive customers cannot access the Per Item Incentive service.
*
A single deposit refers to all items deposited by the customer on one Order (Statement of Mailing) at one location.

3.2.2

Standard Incentive Letter-Post

Table 3: Short and Long (S/L) and Oversize (O/S)
Key Requirements
  • Minimum 100 mail items per single deposit*
  • Meets all the physical characteristics of the service
  • “NON-PRIORITY” service indicator must be placed on each item of mail
  • Containerization: For Short and Long (S/L) items – Lettertainer (a hard-sided container used primarily to transport Short/Long mail). For Oversize items – Flats Tub (a hard-sided container used primarily to transport Oversize (O/S) mail)
  • Container label states: “INTERNATIONAL STANDARD INCENTIVE” or “U.S.A. STANDARD INCENTIVE”, as appropriate.
NOTE:
U.S.A. and International Standard Incentive mail cannot be combined within the same container.
*
A single deposit refers to all items deposited by the customer on one Order (Statement of Mailing) at one location.

3.2.3

Per Item Incentive Letter-post

Table 4: Short and Long (S/L) and Oversize (O/S)
Key Requirements
  • Minimum 100 mail items per single deposit*
  • Meets all the physical characteristics of the service
  • “AIR MAIL” service indicator must be placed on each item of mail
  • Items must be separated by destination (“U.S.A.” and “International”) according to the designated weight steps
  • Containerization: items should be containerized according to “Short and Long” and “Oversize” by destination
  • Container label states: “INTERNATIONAL PREMIUM INCENTIVE” or “U.S.A. PREMIUM INCENTIVE”, as appropriate.
NOTE:
U.S.A. and International Per Item Incentive mail cannot be combined within the same container. Per Item Incentive Customers cannot access the Premium Incentive service.
*
A single deposit refers to all items deposited by the customer on one Order (Statement of Mailing) at one location.

4

Depositing the Mailing

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International Incentive Letter-post must be deposited in accordance with the requirements set out in the Agreement and its supporting documentation.

If International Incentive Letter-post items are deposited under a particular preparation option and do not meet the requirements for that option, the customer may choose:

  • to pay a surcharge, if applicable
  • to re-work the mailing so as to meet the requirement
  • to have the mail processed using another option, if the items qualify; or
  • to use another appropriate Canada Post service.

4.1

Prior to depositing

4.1.1

Scheduling

Customers must give 24 hours notice of any planned deposit of 20,000 items or more so that Canada Post can arrange for necessary transportation. This information will help efficient deposit and processing of customer’s mailings.

4.1.2

Creating an Order (Statement of Mailing)

An Order (Statement of Mailing) must be properly completed, electronically transmitted using the Electronic Shipping Tools (EST) and submitted at the time of mailing for each single deposit of Premium Incentive, Per Item Incentive or Standard Incentive Letter-post. These services may not be combined on the same Order. Non-transmitted Orders (Statement of Mailing) may be subject to a surcharge. Visit canadapost.ca/surcharges for additional information.

The use of the EST to prepare and transmit Orders (Statements of Mailing) is mandatory to access International Incentive Letter-post prices. Manually prepared Orders (Statements of Mailing) will be priced at the applicable Full RateMeter or Postal Indicia Letter-post prices in effect at the time of mailing.

Two printed copies of the Order (Statement of Mailing) prepared electronically and transmitted must be submitted at the time of mailing.

4.1.2.1
Electronic Shipping Tools (EST)

Customers have the option of using either the EST Online version, or the EST 2.0 version of the Electronic Shipping Tools (EST). The EST 2.0 can be downloaded to prepare and transmit Orders (Statements of Mailing).

The EST software is free of charge and can be accessed through the Business segment of the Canada Post website at canadapost.ca/newuser. Customers must register once in the Business segment of the website to access the EST. For technical enquiries, customers can call the Technical Help Line at 1-866-511-0546.

4.2

At the time of deposit

4.2.1

Where to deposit

Canada Post facilities are designed to ensure that your mail is handled efficiently to avoid unnecessary delays.

All items must be deposited with an authorized representative at the deposit location selected on the Order (Statement of Mailing). Items cannot be deposited into street letter boxes or other mail receptacles.

Daily maximum volumes of mail have been implemented for certain types of deposit locations.

A look-up tool called Find a Deposit Location is available at canadapost.ca/depositlocations to help you identify the right deposit location for your mailing based on Postal CodeOM, mail type and quantity. In addition, this tool will provide further information such as the deposit location address and hours of deposit.

NOTE:
Items deposited after the deposit location cut-off times are considered as being deposited on the next business day. Visit canadapost.ca/cutofftimes for a list of select deposit location cut-off times.
4.2.1.1
Deposit location types

We have assessed the capabilities of our deposit locations to ensure they are properly equipped and capable of handling your mail efficiently and on time. The type of mail and the volume which can be accepted in each of these facilities have been defined into the following Deposit Location Types:

  • Receipt Verification Units (RVUs) accept all products and all volumes with the exception of machineable mail (i.e.: mail prepared in accordance with the Machineable Mail Specifications). Not all RVUs are approved to accept all types of Machineable Mail. This list of approved induction locations for Machineable Mail can be found at canadapost.ca/cutofftimes.
  • Commercial Deposit Centres (CDCs) are facilities that are equipped to accept, verify, and process commercial mailings. Commercial mailings deposited at a CDC will continue to be processed at a Canada Post mail processing plant. These deposit locations can accept up to the equivalent of 2 shipping units (monotainers/pallets) CDC Level 1, 3 shipping units (monotainers/pallets) CDC Level 2 or 7 shipping units (monotainers/pallets) CDC Level 3 – of commercial mail per day per customer with the exception of Machineable Mail (customers exceeding these volumes will be referred to the nearest RVU).
  • Corporate Post Offices accept all commercial products except Machineable Mail. These deposit locations can accept up to the equivalent of five containers (Corporate Post Office Level 1) or 12 containers (Corporate Post Office Level 2) – of commercial mail per day per customer with the exception of Machineable Mail (customers exceeding these volumes will be referred to the nearest CDC or RVU).
  • Delivery Facilities that have not been designated as CDCs will not accept commercial mailings, except Unaddressed Admail for local delivery (to a maximum of full coverage for that Delivery facility).

Refer to the Find a Deposit Location tool at canadapost.ca/depositlocations to identify the right deposit location for your mailing based on mail type and quantity.

5

Pricing

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5.1

Prices

Please refer to the applicable International Incentive Letter-post Price Sheet.

In order to access these prices, the customer must meet all applicable requirements, including the specifications and Mail Preparation requirements for International Incentive Letter-post, as outlined in this Agreement.

5.1.1

Minimum volume and phantom pricing

Customers may deposit less than the minimum volume requirement provided that the difference between the actual volume and the minimum volume is entered and paid at the applicable phantom price.

Regardless of destination, the phantom price for each phantom item of:

  • Premium Incentive will be charged at the then current U.S.A. Premium Incentive, “Up to 50 g”, Short and Long per item price
  • Standard Incentive will be charged at the then current U.S.A. Standard Incentive, “Up to 50 g”, Short and Long per item price
  • Per Item Incentive will be charged at the then current U.S.A. Per Item Incentive, “Up to 30 g” per item price.

6

International Incentive Letter-post Specific Terms and Conditions

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6.1

Payment terms

For general payment terms, see Paying For Your Mailing.

6.2

General terms and conditions

See General Terms and Conditions, which are modified as follows:

Add:

6.2 Receiving Postal Admistration or Designated Operator Surcharge

The Customer agrees to reimburse Canada Post for any incremental terminal dues costs such as, but not limited to, bulk mail and remail charges that are applied by the receiving postal administration or designated operator, as specified in the Universal Postal Union Convention.

25 Ownership of Mail

The Customer agrees that Items mailed under this Agreement will be mailed only on the Customer's or its Authorized User's behalf, and that Items will not include commingled mail, being consolidated mail of a type or from sources other than those approved by Canada Post.




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