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Community Mail Boxes

A secure and convenient, one-stop pick up and mail delivery service from Canada Post

New to the Neighbourhood and need a new CMB Key?

If you recently moved into a neighborhood where mail is delivered to a Community Mail Box, please contact us directly at 1-866-607-6301. We will assign you a Community Mail Box and change the locks. We will then leave a Delivery Notice Card on your front door indicating the location of the Post Office where you can pick up your keys. You’ll need to bring the Delivery Notice Card, government issued photo identification and proof of residence.

Lost, stolen and misplaced keys?

  • Contact us online to request new keys.
  • Once we have changed the lock, we will leave a Delivery Notice Card on your front door indicating the location of the Post Office where you can pick up your keys. You’ll need to bring the Delivery Notice Card and government issued photo identification.
  • The cost to replace lost, stolen or misplaced Community Mail Box keys is $25 plus taxes.

TIP: If you have lost one of your Community Mail Box keys, please go to a local hardware store or locksmith and have the remaining key copied.



The benefits of your Community Mail Box

  • Security – Individually locked compartments keep your mail dry and secure. Not home when your mail is delivered? Expecting an important item? Rest easy knowing your mail is always under lock and key.
  • Convenience – Collect your mail and send letters when it’s most convenient for you - 24 hours a day, 7 days a week. You can even pick up small parcels or packets in handy parcel compartments.

Support

For more information, contact us online or call 1-866-607-6301.

Did you know?

It costs $25 plus tax to replace a lost, stolen or misplaced Community Mail box keys.

To avoid these charges, please have additional copies of your key made at a hardware store or locksmith.