Publications and Resources
The following documents are available on this website.
Annual Reports
- 2012 Annual Report
- 2011 Annual Report
- 2010 Annual Report
- 2009 Annual Report
- 2008 Annual Report
- 2007 Annual Report
- 2006 Annual Report
- 2005 Annual Report
- 2004 Annual Report
- 2003 Annual Report
- 2002 Annual Report
News Releases
- Canada Post Ombudsman wins Canada Awards for Excellence (PDF)
- Excellence Canada (formerly known as National Quality Institute) - Canada Awards for Excellence Recipients Announced (PDF)
Useful links
- Canada Post
- Canada Post — Customer Service
- Canada Post — Canada Post Corporation Act and Regulations
- Canada Post — Canada Postal Guide
- Canadian Postal Service Charter
Provincial/Territorial Ombudsman Offices