SmartFlow has a wealth of information you can access to learn more about the important business issues surrounding document management services. The following free white papers explore these issues in depth.

Transforming Customer Communications

In an era of increasingly sophisticated customer communications, enterprises are now pressed to manage a growing number of related document and data management challenges. With complexity, costs and resource demands also growing, enterprises must find solutions that let them deliver a compelling customer experience while maintaining profitable operations.

In the white paper Transforming Customer Communications through Document Management Outsourcing, we explore these critical issues and offer innovative solutions.

Imaging and Workflow Automation (IWA) Survey Report

Accounts payable (AP) departments have been prompted to seek new and innovative means to automate traditionally paper-based and labour-intensive processes, owing to the economic downturn and new stringent regulatory regimes. In this report, the analysts at PayStream Advisors have attempted to profile the use of invoice imaging and automated survey solutions.
> Download the Survey Report

Complexity of Choice

Can too much choice in customer communications be a detriment in business instead of an opportunity? This white paper explores strategies for successfully managing choice in a world of multi-channel customer communications.
> Download the White Paper

Great Statements

Are you using your the billing statements you send to your customers as powerful marketing tools? This white paper analyzes typical statements and offers recommendations on how to get more from yours.
> Download the White Paper