Effectively managing the flow of information both inside and outside an organization has become a critical element of success in a highly competitive business environment. This is precisely where SmartFlow Document Management Services can help your organization. The benefits of the SmartFlow suite of services include:

Improve customer relationships - By communicating with your customers in a way they’d most prefer, and reacting to their responses and requests faster, you’ll experience improved customer satisfaction and loyalty.

Gain efficiency and save on operating costs - SmartFlow services lessen the administrative burden of the entire communications cycle, reducing delays and error-prone handoffs to multiple vendors. Our services can help free up resources used in production and delivery, and improve turnaround times.

Maintain the flow of productivity - SmartFlow’s flexible solutions integrate seamlessly with your organization’s existing services, standard business procedures and financial processes.

Choose flexible solutions that work for you - Whether you choose SmartFlow Send, Recover, Respond or all three, you’ll have a variety of features and options that can be tailored to fit almost any organization. Simply begin with a core application and expand.

Ensure confidentiality and privacy - Trust that all of your communications remain secure during production, delivery and remittance processing – in accordance with Canada Post’s privacy commitment.

Rely on industry expertise - With over twenty years experience in the industry, Canada Post is a leader in the Canadian marketplace in electronic billing and mail production. As the only true end-to-end provider, Canada Post handles everything from data processing and management, production and delivery.

The advantages of a hosted workflow

SmartFlow Document Management Services also offers customized workflow solutions to keep your internal processes moving efficiently. Some of the benefits of using SmartFlow services specifically for internal workflow include:

Cost-effectiveness
There is no upfront capital investment, and you can reduce or eliminate the costs associated with an onsite network. By taking advantage of the economies of scale, you’ll find the SmartFlow suite of services can be less expensive than most in-house solutions with availability and security that are as good or better.

Flexibility
With the configuration tool, authorized system administrators can make changes to the system including adding users or document types, scheduling actions and assigning security rights. You have control to tailor it to the needs of individual users to maximize efficiency.

Rapid deployment
Because the network infrastructure is already in place, deployment can take place more quickly than a traditional premises-based system. Users across the world can increase productivity and improve customer service in a matter of days. You’ll find the SmartFlow suite of services dynamic and scalable, and able to grow as fast as an organization requires.

Complements existing solutions
The SmartFlow suite of services is designed to enhance an organization’s technology investments, not displace them. Even as a hosted solution, it leverages the same integration technologies. By content enabling systems such as ERP, CRM or accounting, companies can automate indexing and allow users to retrieve documents from the applications with which they are already familiar.

Superior customer service
We are committed to superior customer service that provides timely professional responses to all your questions or concerns. Our dedicated vertical market practices help solution providers and their customers develop and support solutions that address pressing business issues.

Ready to make the move to SmartFlow? Contact us today and one of our representatives will be happy to get you started!